Fleet management and the role of the fleet manager
One of the most important roles for a business with a mobile workforce is the fleet manager. Learn more about fleet management...
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The cost of unplanned downtime is higher than ever before, and higher operating costs are forcing fleets to look harder at where money is being lost.
Repair costs are rising two to three times faster than overall consumer inflation, placing additional financial pressure on fleets.1 In that kind of environment, fleet management cost savings depend less on one-time budget cuts and more on how well fleets manage the full vehicle lifecycle, from acquisition to replacement.
Vehicle lifecycle management (VLM) and fleet benchmarking give managers a clearer view of total cost of ownership (TCO), helping identify when vehicles shift from revenue-generating assets to financial liabilities. Paired with utilization data and maintenance insights from telematics, these tools help fleets move toward proactive fleet management cost savings.
To reduce fleet costs, tracking layers of data points on your vehicles is critical, but tracking it all manually is a challenge. Without the right fleet management technology to ensure complete, accurate and immediate data reporting, underperforming assets can go unnoticed, quietly inflating operating costs that don’t generate enough revenue to offset their expense. Fleet tracking replaces guesswork with visibility, showing where vehicles and equipment go, how long they sit idle and how efficiently they support daily operations.
By providing real insights into your fixed and variable operating costs, telematics can help you calculate helpful lifecycle management metrics and TCO. Some of the critical fleet benchmarking data you need includes:
Using this data becomes even more actionable when expressed as cost-per-mile (CPM), which is calculated with the formula: fixed + variable cost/total miles. CPM offers a clearer view of whether each vehicle is delivering value relative to its operating cost.
This is where the crossover point comes in. The crossover point marks the moment when operating costs begin to outpace depreciation benefits — when the total cost of keeping a vehicle on the road becomes higher than the cost of replacing it.
Early in a vehicle’s lifecycle, depreciation is the primary cost driver. As the vehicle ages, depreciation flattens, but operating costs (maintenance, repairs, and fuel inefficiency) can begin to sharply climb and add up quickly. Between 90,000 and 120,000 miles, major car parts — the more expensive ones — begin to fail, compounding costs.2
Tracking trends in metrics like CPM, repair frequency and vehicle downtime makes this shift visible. When operating costs continue to climb while resale value flattens, the financial advantage of holding onto the asset disappears, signaling that the vehicle has hit the crossover point and moved from a cost-efficient tool to a growing liability. Fleet benchmarking and CPM benchmarks by industry help pinpoint when this crossover point occurs, allowing managers to plan replacements before costs spike.
Vehicle downtime erodes fleet value faster than almost any other factor. Assets sitting in the lot, idling on job sites or sidelined for repairs continue to generate insurance, tax and depreciation costs without contributing revenue. The average cost of an inoperable vehicle is estimated at $488-$760 per day.3
Monitoring and improving asset utilization offers greater fleet efficiency, with high utilization rates indicating strong operational performance. To properly manage vehicle utilization, look first at these telematics data points:
According to industry standards, the 85% utilization rate benchmark is a great percentage to aim for. Anything above 85% is an optimal use of resources, while 75%-85% is healthy (with room for improvement) and 75% indicates potential inefficiencies.4
Aiming for this benchmark will help you rightsize your fleet. A word of caution: There is a common misconception that "rightsizing" your fleet assets is just another way of saying "cutting." But rightsizing is more about alignment, and it involves two strategies:
By analyzing the metrics above you can justify avoiding new purchases or rentals entirely by simply moving an under-utilized asset from one department to another.
Ready to start saving? Download our deep-dive eBook: How to reduce your 5 biggest fleet costs for a step-by-step roadmap to these results.
Aggressive driving has hidden negative impacts, including potentially adding to the average cost of downtime for your fleet. The Department of Energy estimates that rapid acceleration and hard braking can reduce fuel economy by up to 33% at highway speeds and 5% in city driving.5 Drivers who anticipate traffic flow, maintain momentum and brake gradually use significantly less fuel and reduce wear on brake systems.
For heavy vehicles, techniques like progressive shifting — shifting at lower RPMs and staying within the engine’s optimal torque curve — can produce meaningful fleet fuel savings while reducing engine strain and noise. Rapid acceleration forces the engine to operate at higher RPMs and temperatures before the oil has reached optimal viscosity, accelerating the wear on pistons and timing belts.
To help reduce fleet costs, managers can protect vehicle lifecycles using technology that supports better maintenance practices and limits unauthorized use. Together, these capabilities extend the productive life of each vehicle and preserve resale value, and are considered best practices for reducing fleet costs in fleet management.
Working in tandem with asset protection, proactive maintenance plays a central role in extending vehicle life and is one of the key ways to reduce fleet costs. Fleet software enables condition-based maintenance by triggering service alerts based on engine hours, mileage or diagnostic data. This allows managers to schedule maintenance when vehicles actually need it, reducing unnecessary service while avoiding the larger repair costs associated with deferred maintenance. Routine services such as oil changes, tire rotations and inspections help limit long-term wear and prevent the unplanned cost of downtime that accelerates asset depreciation.
According to the American Transportation Research Institute (ATRI), 2024 repair and maintenance costs averaged $0.0481 per mile.7 But telematics data helps fleets go a step further by identifying how driving behaviors — such as excessive idling, speeding or harsh acceleration — contribute to premature maintenance needs and higher lifetime costs.
All of this directly affects resale value when assets are cycled out of the fleet. In the secondary market, vehicles supported by clean maintenance records and transparent usage data typically retain more value than comparable assets without documentation. For example, a truck with 100,000 miles and 2,000 idle hours is far more attractive to buyers than an identical truck with 5,000 idle hours, which signals significantly more internal engine wear. By protecting vehicle conditions throughout the lifecycle, fleets improve end-of-life ROI and reduce the total cost of ownership over time.
VLM and asset utilization are the foundation of dedicated fleet cost savings. Together they bring predictability to the replacement cycles and help ensure every mile driven contributes to revenue instead of avoidable cost.
With the right technology in place, managers can uncover ways to reduce fleet costs, enhance visibility and drive more informed decision-making.
Ready to start contributing to your fleet’s financial future? Find out why telematics is the tool you need by scheduling a demo.
1 Despite easing inflation, vehicle repair costs soar, Federal Reserve Bank of Minneapolis
2 Should I Repair My Car or Buy a New One?, AAA
3 Fleets Use Evolving Tech to Reduce Downtime, Work Truck Online
4 Fleet Utilization Rate, KPI Depot
5 U.S. Department of Energy, Driving More Efficiently
6 Argonne National Laboratory, Idle Reduction Research
7 An Analysis of the Operational Costs of Trucking, ATRI, 2025
Tags: Cost control, Productivity & Efficiency, Revenue & ROI
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