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User reviews

Excellent fleet tracking solution

Jeremy F
System Admin
Small-Business(11-50 employees)

What do you like best?
Verizon Connect lets us greatly simply our fleet management. It’s ability to track driving patterns has allowed us to give incentive for safe driving to our technicians. It can track idles, what time vehicles were started. It also greatly helps with creating routes to our customers more efficiently. We also got gas cards which integrate with the software and provide reporting.

What do you dislike?
There is not much we dislike about the software. There were a few times it was out of service but it was only like 2 times over the years and was quickly restored.

Recommendations to others considering the product:
Do not wait if you need fleet management. The product does everything flawlessly

What problems are you solving with the product? What benefits have you realized?
More efficiently tracking routes to customers and eliminating manual tracking of gas purchases.


Verizon Connect is an excellent fleet tracking system

David W
CFO
Small-Business(11-50 employees)

What do you like best?
It’s very user-friendly, from setting up Geofences to running reports. The real-time tracking is very accurate.

What do you dislike?
We would prefer the cost to be lower per vehicle.

What problems are you solving with the product? What benefits have you realized?
We are able to track where our trucks are at any given moment, but most importantly we are able to track the time on each job. We have also been able to reduce time spent idling, such as during a lunch break while the crew eats in the truck with the a/c running, and also deviations from the scheduled route.


Streamlined my business

AT
Administrator in Transportation/Trucking/Railroad
Small-Business(11-50 employees)

What do you like best?
I like the available customer support by phone and e mail.

What do you dislike?
Availability of installers is small in my area.

Recommendations to others considering the product:
Plan on using your own installer.

What problems are you solving with the product? What benefits have you realized?
The service has allowed me to keep track of my assets and keep employees honest. We can see where the vehicles are without disrupting the employee.


Extremely comprehensive service - very intuitive interfaces

Travis Q
Information Technology and Services
Mid-Market(51-200 employees)

What do you like best?
The interface has improved drastically over the past year. Now with minimal training, you can pretty much utilize the entirety of the system - from tracking historical routes to geo-fences.

What do you dislike?
The service isn’t the cheapest. For companies that have seasonal needs, pay attention to your contract and how you set it up. You may not be able to deactivate some vehicles for a period of time and be stuck paying for them while they sit idle.

Recommendations to others considering the product:
Consider your contract stipulations if you have a “seasonal” fleet.

What problems are you solving with the product? What benefits have you realized?
Awareness is huge. People tend to act a little more accountable when they know their activities are being monitored. You end up saving on fuel, traffic violations, etc.


Highly Recommend

Anika B
Director of Operations
Small-Business(11-50 employees)

What do you like best?
We’ve been with Verizon connect fleet tracking since 2012, and each year gets better and easier to track our fleet. The customer service is great, we’ve never had an issue, if we have questions they’re response time is fast and they always answer any questions we have quickly and are always happy to help.

What do you dislike?
We are very happy with Verizon Connect Fleet Tracking!

What problems are you solving with the product? What benefits have you realized?
There aren’t any problems that we are currently solving with Verizon Connect fleet, but we are managing our job schedules by knowing how long our employees are spending at a specific location; whether that’s at a supply house, job site or just driving. We also get a discount on our Commercial Auto insurance.


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Overall Score    227 reviews
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