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Make smarter, faster decisions with AI-driven Operational Insights

By Verizon Connect November 12, 2025

Fleets today generate more data than ever, but too much of it goes unused. There’s so much data, it can be difficult to navigate the noise and find the cost-saving, productivity-boosting, efficiency-driving insights hidden inside.

The next era of fleet management is not about collecting more data – it’s about transforming what you already have. Generative AI in fleet management can turn complex information into clear, actionable insights to drive smarter decisions every day.

Operational Insights, Verizon Connect’s new generative AI fleet management tool, combs through Reveal fleet data to uncover hidden patterns that are difficult for even the most experienced fleet manager to spot, especially for resource-strapped fleets.

Operational Insights: Your shortcut from data to decisions

Operational Insights is built into Reveal to take the guesswork out of fleet management.

At a glance, managers get insights that proactively highlight anomalies and patterns most worth attention. This helps managers quickly identify emerging issues or recurring patterns that need attention across fleet safety, efficiency and productivity.

Insights appear like a news feed, featuring short, plain language summaries of important moments – a spike in harsh driving, a rise in idling or unusual trends in location visits.

For fleet managers looking for more context, each insight can be expanded to show supporting graphs, trends over time and analysis, enabling deeper exploration into the information. 

With these automatically surfaced insights, managers have a fast path to making measurable improvements in fleet performance.

Harness AI for a safer, leaner, more productive fleet

Operational Insights is designed to save time while improving decision quality. With proactive takeaways, managers can:

  • Make smarter, faster decisions by focusing on the most relevant trends instead of wading through data
  • Detect risky or costly patterns early, before they escalate into accidents, compliance issues or unnecessary expenses
  • Uncover hidden efficiencies they didn't know existed, from potential fuel savings to vehicle utilization
  • Share insights seamlessly with other stakeholders to build transparency and align teams around the right actions

What sets this AI fleet management tool apart is how those insights are delivered. While other fleet management tools utilize AI assistants that require you to ask the right questions, Operational Insights flips that model. It’s more like having a data analyst shoot you an email whenever they spot something interesting in your data – so you focus on moving your fleet forward. 

Real-world impact: How fleets are using insights

The power of these AI-driven insights comes to life in the real-world results fleets are already realizing. 

For one industrial equipment supplier, the system flagged nine underutilized trucks that had barely moved in weeks, costing more money than they were capable of generating. With that clear visibility, the company can retire the vehicles – saving an estimated $150,000+ in annual associated costs like insurance, fuel and maintenance.

Another fleet manager received a location frequency insight, showing repeated visits to the same site, with vehicles often staying longer than expected. That detail prompted a review of overtime billing practices and ultimately created the groundwork for the company to potentially capture an additional $12,000 in revenue.

These scenarios are only the beginning. Other examples include:

  • Spotlight a spike in speeding incidents that signals a training need
  • Surface a trend in idling time that’s quietly driving up fuel costs
  • Point to work stop patterns that reveal productivity gaps

In each case, the AI fleet management tool can help fleet managers figure out what’s going on within their fleets, and make the next step clear.

The road ahead: AI at work across the fleet

Operational Insights builds on Verizon Connect’s proven use of AI to make fleets safer and more efficient, without draining the time, energy and resources of those dedicated to fleet management. 

Our AI dashcams already deliver near-real time, in-cab alerts for speeding, tailgating, harsh driving and distraction, while our cloud AI automatically categorizes all this HD video so managers can quickly review the events that matter.

Generative AI in fleet management is the natural next step, surfacing insights across fleet data and pointing managers to where action is needed. This helps  fleets get a clear view of their fleet and proactively manage safety  and fleet efficiency that once took hours to uncover. 

As fleet AI continues to evolve, Verizon Connect is committed to helping fleets turn complex data into clarity – and clarity into results that help your fleet run more efficiently and effectively than before. 

Want to see how Operational Insights can transform your fleet operations? Get a demo and experience the power of proactive AI fleet insights within Reveal.


Verizon Connect

Verizon Connect Staff represents a team of professionals passionate about everything telematics. Get to hear about the latest trends, product features and industry best practices from the desk of Verizon Connect Staff.


Tags: Productivity & Efficiency, Safety, Data & Analytics

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