Telematics might be one of those industry buzzwords that many people use, but few know what it means. Telematics is actually the convergence of telecommunications and information processing - telecommunication meets informatics. To put it more simply, your car's GPS navigation system is an example. Telematics is the process of using technology to better understand your network devices and ultimately improve efficiency and control costs.
Telematics puts you in control
With the right telematics system, fleet owners can monitor their vehicles, regardless of their location. Managers and business owners can get near real time updates of fleet data directly to their computers or mobile devices using GPS vehicle tracking. This allows supervisors to react to situations swiftly and put in place proactive solutions to keep their fleets rolling.
Thanks to telematics, fleet managers can have increased oversight without becoming overly invasive or micromanaging their drivers. Vehicle monitoring helps to improve driver accountability, which can lead to a decrease in moving violations. By reducng the risk of accidents and violations, fleets can potentially lower insurance premiums, in addition to creating a better reputation on the road.
Better dispatching helps increase customer retention
Your fleet is a representation of your company and the behavior of your drivers reflects on you. That's why it's so important that drivers behave appropriately behind the wheel. With improved driver oversight, managers and business owners can rest easier knowing that they are informed about their employees' behavior and fleet vehicle activity.
Optimizing routes through telematics
With routing optimization, fleet managers have access to details about where their vehicles are and where they'۪re headed. This way managers and business owners are able to send the closest vehicle via the most direct route to the destination. As a result of more efficient dispatching, businesses reduce the amount of miles driven and prevent unnecessary wear and tear. When trucks can cut down on mileage, fleet owners are able to save on fuel and extend the life of their vehicles.