Route Optimization Explained
Putting a commercial vehicle and driver on the road can be expensive. As a fleet owner, you know how important it is to...
Read morePeer-to-peer software review platform G2 has released its Fall 2022 Grid® Reports for Transportation Management, Fleet Management, Small-Business Fleet Management Software and Route Planning Software, which rank technology leaders in each category.
In this latest report, Verizon Connect is ranked as a leader in 5 categories and ranked #1 in 4 categories amongst its peers.
Not only does Verizon Connect has the largest Market Presence score among Route Planning products, but 82% of users said they would be likely to recommend Verizon Connect.1
89% of users indicated near Real-Time results as the highest-rated feature, and ease of use was given a satisfaction rating of 89%.1
Usability Index scores are derived by combining scores for ease of admin, ease of use, meets requirements and other factors to arrive at an overall score.
Verizon Connect has the largest Market Presence score among products in the Fleet Management category: 79% of users rated it 4 or 5 stars, and 77% of users said they would be likely to recommend Verizon Connect.3
The highest-rated Verizon Connect features were Vehicle Tracking, Driver Tracking and ETAs.3
Verizon Connect has the largest Market Presence score at 98% among products in Fleet Management. 80% of users rated it 4 or 5 stars, and users said they would be likely to recommend Verizon Connect at a rate of 78%.4
Vehicle Tracking was the highest-rated feature, coming in at 94%.4
G2 rates products and sellers based on reviews gathered from their user community, as well as data aggregated from online sources and social networks, by applying a unique algorithm to calculate the Satisfaction and Market Presence scores in real time.
The Satisfaction score is based on how reviewers rate software providers’ ability to satisfy their needs in several different categories and is impacted by the following:
The Satisfaction rating is affected by the following (in order of importance):
The Market Presence score is a combination of 15 metrics from G2 reviews, publicly available information and third-party sources. Software sellers and individual products are measured on various criteria, including a number of employees, reviews, web presence, social presence, growth, seller age, and employee satisfaction and engagement.
In addition, to qualify for inclusion in the Route Planning category, a product must:
To qualify for inclusion in the Fleet Management category, a product must:
To qualify for inclusion in the Small-Business Fleet Management Software category, a product must:
A small business is defined as a company with 50 or fewer employees for the purpose of this report.
Technology buyers can use the Grid to help them select the best products for their business and find peers with similar experiences.
G2 reports are based on unbiased reviews from Verizon Connect users across multiple industries.
1 https://www.verizonconnect.com/resources/ebook/download-g2-route-planning/
2 Usability Index for Route Planning Fall 2022 G2 Report
3 https://www.verizonconnect.com/resources/ebook/download-g2-reviews-report/
4 https://www.verizonconnect.com/resources/ebook/download-smb-fleet-report/
Tags: Customer Service, Fleet utilization, Productivity & Efficiency, Dispatching & Scheduling, Field management, Routing, Team Management
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