HomeResourcesBlog2015 Fleet and Vehicle Management Survey Findings
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2015 Fleet and Vehicle Management Survey Findings

By Mark Wallin February 2, 2020

More than 1,100 business owners, fleet operators, and general managers participated in a recent survey about their biggest fleet management challenges, and how they use GPS tracking technology to solve them. Their responses provided an in-depth look into telematics and the benefits of using this fleet tracking technology.

Key Findings for Fleet Managers to Consider

Lower costs, improved productivity, and enhanced customer service are just a few of the advantages of a fleet management system. Take a look at other significant findings from the survey:

  • 41 percent of respondents use a GPS Fleet Tracking System
  • 51 percent of users have been with their provider for 3 years or more
  • 80 percent of users are satisfied, very satisfied, or extremely satisfied with their current GPS device
  • 47 percent of users started to realize a ROI on their system within 6 months or less

Top Challenges Facing Fleet Managers

From controlling costs to keeping drivers safe, fleet managers face many operational challenges on a daily basis. However, vehicle maintenance ranked first on the list, with tires, fuel and oil, and brakes being the costliest services. GPS tracking technology provides the tools necessary to help manage this and other challenges while protecting drivers and vehicles.

Telematics support better maintenance habits and streamline the process by alerting managers when routine work needs to be completed, providing more control over fleet performance. Further, fleet management systems deliver engine diagnostic alerts and detailed vehicle usage reports to control repair costs. Through data and information, GPS tracking is able to improve driver behaviors to reduce wear and tear on tires and brakes, extending the time between maintenance on vehicles.

Main Benefits of Fleet Tracking

There was a wide range of advantages of fleet management systems cited by respondents of the survey, including decrease in fuel consumption, improved vehicle maintenance, reduction in labor costs, and decrease in accident costs. Among the top benefits mentioned, three areas stood out.


With 76 percent of participants naming increased productivity as the number-one benefit of GPS tracking, businesses who fully utilize telematics are making the most of their time and energy. Other research shows that fleet managers who implement this technology into their daily operations improve productivity up to 10 to 15 percent.

Improved routing

Routing software can help increase efficiency of yours drivers and your fleet. GPS tracking not only improves routes, it also helps reduce fuel usage and lower greenhouse emissions by monitoring speed and increasing awareness of idle time. Most users reported an estimated 5.5 percent savings in fuel consumption.

Customer service

GPS tracking allows fleet operators to deliver faster, better service, thereby improving the overall customer experience and increasing satisfaction. From product tracking that provides data on when deliveries are made to route optimization that gets drivers from point A to B quickly, fleet management systems keep your business running smoothly and your customers happy.

A fleet management system provides a number of advantages to reduce your business’s operating costs, increase efficiency, and yield greater profits.

Mark Wallin

Mark Wallin joined Verizon Telematics in 2012 and serves as the Vice President of Product Management.

Tags: Cost control, Customer Service, ELD & Compliance, Field management, Performance & Coaching, Productivity & Efficiency, Revenue & ROI, Team Management

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