CareAR

CareAR is an augmented reality support platform for field service and customer service organizations.


Category:
Field Service Management
Solution type:
Referral Partner
Required software:
Verizon Connect Fleet
Supported region:
United States
Language:
English
By:
CareAR Inc

Overview

CareAR makes expertise accessible instantly for users through remote, augmented reality and AI interactions, instructions and insights as part of a seamless digital workflow experience

Benefits

  • Reduce resolution times
  • Deflect costly dispatches
  • Higher first-time-fix rates
  • Increased customer satisfaction ratings
  • Resolve problems remotely
  • Bridge the skills gap between attrition eligible employees and early-career employees

Features

  • See what the end-user sees
  • Solve problems remotely
  • Capture and save sessions for training content in the future

Partner

CareAR, A Xerox Company, is the Service Experience Management (SXM) leader.  We make expertise accessible instantly for users through remote, live visual augmented reality and AI-driven interactions, instructions and insights as part of a seamless digital workflow experience. CareAR sets the benchmark for the SXM category, by bridging skills gaps, accelerating knowledge transfers, providing greater operational efficiencies, and enhancing customer outcomes and safety. Learn more at CareAR.com.

Want to learn more?