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Turning the spotlight on Passenger Transport

By Holly Dempster May 26, 2022

The passenger transport industry faces a unique challenge in that its vehicles carry the most precious type of cargo. And when people are on board, safety, service and efficiency are more important than ever.  

Most passenger transport companies already use GPS technologies to track location. Of the 32,600 buses used by local operators in England, 98% are fitted with an Automatic Vehicle Location (AVL) device.

But while this is a great starting point, fleet management technology can do much more. When implemented to its full potential, a GPS solution can help drive safety and productivity while reducing costs and lowering emissions. In fact, several Verizon Connect customers are reporting these kinds of benefits.

A word from the road

One Verizon Connect customer seeing positive results with the help of our products is Reading-based private hire company, Horseman Coaches.

The company implemented the Reveal solution in 2013 and has been using it with impressive results ever since. Reveal’s Live Map allows staff to give immediate and accurate answers to customer queries regarding vehicle location and ETAs. This information is also integrated into Horseman’s website, allowing customers to log on and check for themselves.

Reveal’s Live Map feature allowed staff to provide immediate answers to any clients requesting updates on the status of their coaches.

- Horseman Coaches

Since implementing our system, Horseman reports high levels of customer satisfaction thanks to proactive updates. Plus, as the solution tracks all vehicle movements, management can quickly cross-reference vehicle activity with Driver Vehicle Inspection Reports (DVIR) to check that all paperwork is complete, making compliance simple.

Fleet managers can also pull reports in seconds, making it simple to track idling and fuel waste across the entire fleet. This information is used to encourage drivers into more fuel-efficient behaviours, significantly reducing fuel costs as a result.

What could you do with GPS fleet technology?

Modern GPS fleet technology is much more than blinking dots on a screen. A comprehensive solution can help you:

  • Promote a safe work environment
    With tracking for passenger transport, you can be alerted to dangerous driving habits such as speeding and harsh braking as they occur. So, you can respond quickly to emergencies should any difficulties arise. This information can also be used to coach drivers into safe habits and incentivise improved performance.
  • Drive efficiency
    With more visibility into your fleet operation, you can make faster, smarter decisions, streamline processes and reduce inefficiency across the board. GPS technology can help you find and reroute drivers in just a few clicks, automate billing, payroll and other time-consuming tasks, and keep vehicles performing as they should be.
  • Keep fuel costs under control
    There’s little you can do about the price at the pump but a fleet management system can help you reduce unnecessary mileage and wasted fuel to potentially lower costs. Monitor and manage behaviours such as idling, optimise routing for efficiency  and run fuel reports to spot inefficiency before it spreads.

Verizon Connect - transforming transportation

Once connected, the Verizon Connect solution has the potential to improve and automate your business, reduce fuel spend, increase productivity and provide additional safety and security for both driver and passenger.

Our portfolio of applications can give you:

  • Proactive maintenance
    Automated tracking of engine hours and diagnostics improves the accuracy of your maintenance schedule while preventing unnecessary servicing.
  • Safe driving features
    Promote safe driving behaviours with in-context training and near real-time harsh driving alerts.
  • Optimised routes
    Our unique algorithms can quickly calculate efficient routes for your drivers and potentially reduce average mileage by 10%.
  • Route replay
    Improve the speed and efficiency of internal investigations for damage claims or accidents, easily replaying any given sequence of events.
  • Anywhere connectivity
    Our apps are compatible with most popular smartphones and tablets to reduce hardware costs and improve usability for mobile workers.
  • Intelligent dashboards
    Get better visibility on how much, when and where your vehicles are used. Pull reports and analysis in seconds.

To hear more from our customers, read our latest customer case studies. Or, to try the solution for yourself, book a free demo.

Holly Dempster

Holly is the Marketing Specialist for UK & Ireland, Verizon Connect. With 5 years' experience in the IT Sector and a Journalism degree, her passion lies in the power of content. Holly's focus areas to date include, Digital, Channel and Consultative Marketing.

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