Fleet tracking and field service dispatch software

Fleet tracking and field service dispatch software

Manage your vehicles, jobs and workers from one dispatch software platform.

HomeIndustriesField service

One system for GPS fleet tracking and dispatch software

Field service companies have to juggle communication between technicians in the field, customers on the phone and dispatchers behind a screen. Our combined fleet tracking and dispatch software allows you to manage it all with one system, one log-in.

Key benefits

  • See vehicles alongside job status on a live map
  • Respond more quickly to emergency jobs
  • Easily schedule and dispatch jobs to techs in the field
  • Get more jobs done and work more efficiently

Visibility

See the status and activity of all your vehicles

Visibility is critical for field service companies. With our live map, you can see where vehicles are and what their job status is. You can quickly see which vehicle is closest to an emergency job and dispatch that job to the tech in the field on their mobile app. Better visibility also helps you provide better ETAs to your customers.

Learn more about near real-time tracking

Scheduling and dispatch

Easily schedule and manage jobs with dispatch software

With a drag-and-drop scheduling calendar, adding jobs and dispatching them to techs is easy. Your techs can see their schedule on a mobile app and provide updates back to the office on job status. Improve communication among dispatchers, techs and customers with service dispatch software.

Learn more about field service & scheduling

Driver behaviour/unauthorised use

Track driver behaviours and routes

Coaching drivers is easier when you have data. Receive alerts and view dashboards on driver behaviours like speeding or harsh braking, so you can offer better coaching. Use route replay to see what route a driver took and use geofences to know when a vehicle enters or exits certain geographic locations.

Learn more about driver behaviours and routes

Vehicle maintenance

Set up vehicle maintenance reminders

To help prevent major breakdowns and plan for vehicle downtime, our system allows you to set service reminders by vehicle. Send alerts to mechanics when vehicles are due for routine maintenance.


Why Verizon Connect

Follow the leader in fleet management

Verizon Connect is the largest commercial fleet management provider in the world. As a leader, we offer a comprehensive implementation, installation and training experience once you become a customer. Plus, your software runs on Verizon, the most reliable network in the country.

Case study

See how Best Electric increased productivity and improved fleet efficency.

Our fuel costs have gone down dramatically, and we now have a much better response time than our competitors.

Robert Ranson
Director of Operations
Learn more

Free eBook

Plumbing and Heating: Do more this winter with GPS vehicle tracking

Businesses within the plumbing and heating industry face a number of common challenges. Perhaps the most pressing, particularly at this time of year, is ensuring rapid customer response times.

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