Mobile Resource Management: What is it and why do you need...
This short guide explains Mobile Resource Management (MRM). The platform that can help you monitor, track and optimise...
Read moreField service companies have to juggle communication between technicians in the field, customers on the phone and dispatchers behind a screen. Our combined fleet tracking and dispatch software allows you to manage it all with one system, one log-in.
Key benefits
Visibility
Visibility is critical for field service companies. With our live map, you can see where vehicles are and what their job status is. You can quickly see which vehicle is closest to an emergency job and dispatch that job to the tech in the field on their mobile app. Better visibility also helps you provide better ETAs to your customers.
Learn more about near real-time trackingScheduling and dispatch
With a drag-and-drop scheduling calendar, adding jobs and dispatching them to techs is easy. Your techs can see their schedule on a mobile app and provide updates back to the office on job status. Improve communication among dispatchers, techs and customers with service dispatch software.
Learn more about field service & schedulingDriver behaviour/unauthorised use
Coaching drivers is easier when you have data. Receive alerts and view dashboards on driver behaviours like speeding or harsh braking, so you can offer better coaching. Use route replay to see what route a driver took and use geofences to know when a vehicle enters or exits certain geographic locations.
Learn more about driver behaviours and routesVehicle maintenance
To help prevent major breakdowns and plan for vehicle downtime, our system allows you to set service reminders by vehicle. Send alerts to mechanics when vehicles are due for routine maintenance.
Why Verizon Connect
Verizon Connect is the largest commercial fleet management provider in the world. As a leader, we offer a comprehensive implementation, installation and training experience once you become a customer. Plus, your software runs on Verizon, the most reliable network in the country.
Case study
Our fuel costs have gone down dramatically, and we now have a much better response time than our competitors.
Free eBook
Businesses within the plumbing and heating industry face a number of common challenges. Perhaps the most pressing, particularly at this time of year, is ensuring rapid customer response times.
Download nowThis short guide explains Mobile Resource Management (MRM). The platform that can help you monitor, track and optimise...
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