HomeResourcesCase studiesVerizon Connect plays vital role in providing unrivalled customer service for Hexagon Leasing

Case study

Verizon Connect plays vital role in providing unrivalled customer service for Hexagon Leasing

We wanted to differentiate ourselves from other vehicle contracting companies and in turn, help our customers become even more competitive.
Hexagon Leasing

Verizon Connect's intelligent SaaS platform helps Hexagon Leasing deliver the data required to help their customers save money by operating fleets efficiently and improve driver and vehicle safety. This ultimately helps them as a business to gain a competitive edge.

Headquartered in Derbyshire and founded in 2001, Hexagon Leasing, a member of the BVRLA and FTA, manages and leases nearly 1,200 vehicles and equipment across the UK. "We began looking into fleet management telematics platforms because we wanted to make sure our customers not only have the best vehicles, but also have access to data that allows their fleets to operate more efficiently.'

Hexagon Leasing thoroughly researched available solutions, trialling several fleet management solutions before deciding on Verizon Connect.

'We quickly came to the decision that Verizon Connect best suited our needs. It gives an incredibly detailed level of insight and control on operations, asset utilisation and driver safety and the GPS software can scale to fleets of all sizes. We saw straight away that it would give our customers the data needed to make their operations more efficient.'

'In terms of usability, not only does Verizon Connect present data clearly through a simple user interface, but it is also more intuitive than rival solutions. And when it comes to data, it can provide customers with work order management, field data capture and vehicle inspections in one easy-to-use solution. It also keeps mobile workers organised and efficient, turning their smartphone or tablet (iOS or Android device) into a location-aware solution.'

'We view Verizon Connect as a strategic business partner.'

'Verizon Connect has been extremely helpful throughout the deployment and the technology is so simple to use. It is a company that truly listens, is accepting of issues and resolves them quickly. It offers an unprecedented level of time and flexibility, and will work according to your business objectives without forcing its own.'

'We're delighted with the results so far and we look forward to extending our partner-ship with in the upcoming months and rolling out the platform in each and every vehicle.'

Former brands within Verizon’s connected vehicle portfolio including Verizon Telematics, Verizon Connect and Telogis have all been rebranded as Verizon Connect. For more information click here.

Tags: Customer service, Data & analytics, Productivity & efficiency, Vehicle maintenance

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