Verizon Connect for Airline Services

There are few industries more competitive than the global airline service industry: operations are time-sensitive, costs are high and margins are tight. Verizon Connect can help airline caterers, cleaners and other apron logistics service providers promote safer habits, greater responsiveness, and enhanced efficiency, meeting challenging customer demands and the need for sustainability.

There are few industries more competitive than the global airline service industry: operations are time-sensitive, costs are high and margins are tight. Verizon Connect can help airline caterers, cleaners and other apron logistics service providers promote safer habits, greater responsiveness, and enhanced efficiency, meeting challenging customer demands and the need for sustainability.

Meet customer SLAs

We help enable Airline Service organisations to be more proactive in meeting their service level agreements with real-time management of vehicle, Ground Support Equipment (GSE) and workers. With an at-a-glance view of live working status, you can quickly and easily dispatch resources precisely when and where it’s needed – maximising operational efficiency and ensuring your workforce is always on the clock.

Safety, efficiency and visibility

Gain full visibility of this highly dynamic and complex environment in near real-time with a Mobile Resource Management (MRM) platform that highlights ways to help streamline your operations, respond faster to demand, manage costs, maximise efficiency and improve workplace safety. Integrating with your own current technologies and airport dispatch systems to give you a near real-time view of your entire mobile operation, helping you manage your apron logistics all from a single rich command dashboard.

Better vehicle and asset utilisation

Get a clear view on how well your vehicles and assets are being utilised. With a dashboard giving you access to a full audit trail of vehicle and asset activity, you can defend against airside accident claims, and delays meeting aircraft deadlines. The full platform solution can support operational excellence improvements by managing driver behaviour with individualised feedback and training through Coach from Verizon Connect. This also extends to fleet utilisation, ensuring you are measuring and responding to the KPIs that matter in your business.

Helping stay safe & compliant

Receive near real-time alerts for specific safety and compliance events such as when a vehicle is stationary and idling, whether a lift is up while a vehicle is moving, whether drivers are wearing seatbelts, or if a kill switch has been activated. You can also strive to stay compliant with airport rules and regulations by geofencing and speed limiting vehicles and equipment plus help promote safer driving behaviour. You can also see where productivity is effected – is access through particular parts of the airport infrastructure causing a problem?

Features

Every asset. One login.

Our exclusive OEM partnerships, AEMP compatibility and flexible hardware options means you can have all your fleet assets tracked on a single screen.

Help improve asset ROI

Better visibility on how much, and where, your vehicles, trucks & equipment are being used. Redeploy, relocate or realise unused, or underused, assets.

Accurate maintenance

Automated tracking of engine hours and diagnostics improves the accuracy of your maintenance schedule, while preventing unnecessary servicing.

Capacity planning

Monitor payload capacity to make sure all your trucks are being fully utilised. Minimise unnecessary trips while staying within legal limits.

Reduce wear & tear

Use advanced diagnostic sensors to monitor usage, such as excessive engine load, that can shorten the life of your equipment.

Protect against false claims

Defend your team against false liability claims by verifying their location, safe driving or vehicle movement with accurate GPS data.

Improve asset utilisation

Know what assets you have, where they are and how effectively they're being used. Reassign assets or sell to release funds.

Maintenance scheduling

Track vehicle maintenance to easily generate alerts for your own service department or local dealer. Improve the accuracy of your PM program to reduce costs.

Safe driving features

Promote safe driving behavior from basic HOS compliance and vehicle maintenance to near real-time coaching and speeding alerts.

Historical 'what happened here'

Improve the speed and efficiency of internal investigations for damage claims or accidents, easily replaying the sequence of events.

Prompt alerts

Choose the condition that triggers the alert (speeding, idling, harsh braking, engine on, geofence violation etc.) and who receives it.

Custom mobile forms

Build your own digital forms (DVIR, work orders etc.) that can be completed using a mobile device and replace hard-copy paper forms.

Meet demanding customer SLAs

Flexible planning tools to meet specific customer service level agreements (SLAs) including multiple shifts, service windows, driver or vehicle attributes.

Smartphone and tablet friendly

Compatible with most popular smartphones and tablets to minimise hardware costs and improve usability for mobile workers.

Optimised truck-legal routes

Commercial navigation and delivery route planner that complies with truck route restrictions based on size, weight and load type. Route feedback from over 140,000 users.

On-premise navigation

Comply with customer delivery requirements with navigation right to the loading dock. Improve compliance, driver efficiency and customer satisfaction.

Enterprise dashboard

The central hub that brings clarity to massive amounts of location data, configurable by industry and operational performance KPIs.

Idle management

Monitor and minimise unnecessary idling to reduce fuel spend. Idling gets 0MPG and can incur penalties in some states.