We are so excited about the future with you! Get answers to all your questions in our FAQs.
No. You’ll notice that our name and logo have been updated to reflect our new identity, but your product experience will remain the same.
The app icon you see on your device will change. Everything else about the app will work as it did before.
We’ve sent an announcement regarding the new identity to every contact we have. If there are people in your organisation who may not have received this message, please help us share the news.
Your login area will change but your login information will remain the same. Any prior links or bookmarks will redirect to the new login area.
In name only. You will begin to receive bills from Verizon Connect in the next three billing cycles. Please alert your Accounts Payable department to make them aware of the change.
No. Your dedicated Customer Success representative will continue to handle all of your needs and answer any questions you may have.
No. Your existing contract remains in place. The emails you receive regarding our company’s identity update meet the necessary requirements to maintain your current contract.
Yes, we’re here to answer any and all questions you may have. We encourage you to reach out to your Customer Success rep. Also, you can email us at [email protected]