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Fleet management for passenger transport

By Holly Dempster2021-01-13

Passenger transport companies face challenges unlike others in fleet-reliant industries. Along with fluctuating fuel prices and shrinking margins, passenger fleets must also contend with increasingly demanding customers and the highest compliance and safety standards.

As if this were not challenging enough, passenger transport was hit harder than most by the COVID-19 pandemic. Traveller numbers fell to record lows in 2020 and have only so far recovered to around 40-60% of normal levels.

Now more than ever, transport businesses need the tools to maximise their resources – reducing costs, boosting efficiency and increasing revenues.

GPS fleet management technology can help to achieve these aims and more. When implemented correctly and leveraged to its full potential, a fleet management solution can help your business do more for less, while simplifying compliance and safeguarding your customers.

Here’s how:

Cut costs


Effective fleet management tools can help you spot trends and inefficiencies across your fleet. Track a range of behaviours such as speeding, idling, and harsh driving to encourage more economical driving styles. Create driver scorecards to rank drivers on performance so you can reward top performers and incentivise others to improve.

Monitoring your fleet data can also help you to reduce unnecessary mileage. Smart scheduling tools allow you to plan every day’s routes in an efficient order while geofencing will alert you to unauthorised detours and personal use.

Stay safe

Passenger transport companies are under a greater spotlight than many other fleet-reliant businesses when it comes to safety.

Companies must ensure not just the safety of their drivers and passengers but also every other road user. Failure to do so can result in serious damage to reputation, not to mention repair and insurance costs.

Fleet management technology can help you keep safety at the top of everyone’s minds. By collecting data on unsafe behaviours, you can use real-world insight to coach out bad habits such as speeding and hard braking. Once again, drivers can be ranked on performance.

For a more hands-on approach, add audible alerts in the drivers cab to sound whenever a harsh driving event occurs.

Keep up with compliance


Compliance can be something of a headache for fleet managers, particularly when the tachograph is involved.

It’s your responsibility to ensure drivers take required rests and breaks and do not exceed legal driving hours. Fail to do so and you could face fines, licence revocation and even prosecution.

Fortunately, adding a digital tachograph solution to your fleet management suite can help make compliance a breeze. Once connected, you can view the live status of any of your drivers in near real-time.

You’ll receive alerts whenever breaks are due or if driving hours are exceeded, helping you manage compliance. With a complete overview of your mobile operation, you can also quickly assign jobs to those with the most driving time remaining.

Plus, as all tacho data is downloaded remotely, there’s no need for extended vehicle downtime or physical access to the tacho machine.

Do more with Verizon Connect

Comprehensive fleet management technology gives businesses like yours the power to do more.

With ready access to your fleet data in an easy-to-understand format, you can spot patterns, drive out inefficiencies, implement policies and improve standards across the board.

The Verizon Connect solution puts you in control, giving you total visibility into your operation. This deep level of insight can empower your people to make smart, fast decisions and gives you the tools to help reach your efficiency, productivity and profitability targets.

Want to know more? Visit our dedicated passenger transport page or arrange a free demo to see our software in action.


Holly Dempster

Holly is the Marketing Specialist for UK & Ireland, Verizon Connect. With 5 years' experience in the IT Sector and a Journalism degree, her passion lies in the power of content. Holly's focus areas to date include, Digital, Channel and Consultative Marketing.


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