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Fleet Technology Trends Report 2023 for Australia and New...
The 2023 Fleet Tracking Trends Report revealed ‘that customer service was the top area of improvement achieved by fleet...
Read moreWhy do 72% of fleets surveyed in Australia use GPS tracking systems for their daily operations?
According to the last Fleet Technology Trends Report Survey conducted for Verizon Connect by ABI Research reported that the number of fleets using GPS fleet tracking technology is 72% in 2022, showing that it is a consolidated and growing solution for businesses in Australia.
Concretely, the GPS tracking solution utilised by small businesses in Australia are 58%, 71% for medium businesses and 89% for Enterprises. Regardless of business size we can see that GPS tracking technology is widely used throughout all businesses.
There are many reasons for the increased use of GPS trackers by small, medium, and enterprise businesses in Australia. Fleet managers and business owners are facing a highly competitive market where fuel prices are volatile, rising operating costs, meeting customer needs as well as improving productivity and efficiency are essential.
Let’s dive into the top 10 challenges that fleet managers surveyed rated as ‘very impactful’ or ‘extremely impactful’ for their daily operations and businesses:
How can a GPS tracking solution help face daily operational challenges of your business?
Promote safety: Monitor driver behaviour that might affect their safety. Hard braking, quick starts, and harsh cornering are reported and rated as moderate or severe. Speeding, out of hours driving, and unauthorised stops in a given location are also monitored.
Monitor fuel consumption: Measure the fuel efficiency of vehicles by comparing fuel purchases against speeding, idling, and harsh driving events. Receive a better overview and breakdown of fuel purchases for each vehicle or excessive idling. Measure the carbon footprint of vehicles to help improve fuel efficiency and the sustainability of your business by reducing CO2 emissions.
Help boost daily operations: Smart scheduling and dispatching provide suggestions for technicians based on availability, skill set, and location. This technology can help improve productivity and provide better daily time management for technicians. Keep track of job statuses, jobs scheduled and track your vehicles in near real-time from a central hub. This makes it easier to assign the nearest technician to the next customer.
Improve customer experience: Automatically alert customers of ETAs and delays using GPS tracking data to offer an innovative and high-quality service.
Help improve routing: Choosing the safer and faster route can help avoid extra kilometres and promote fuel efficiency, reducing the overall cost of daily operations
Plan an effective vehicle maintenance program: Maintain your fleet vehicles and keep on top of maintenance schedules. This not only helps to keep drivers safe, but also can help to keep vehicles in use for longer, which in turn enables your business to stay profitable.
To learn more about how fleet management technologies can help you and your business, download the complete 2023 Fleet Technology Trends Report for Australia and New Zealand.
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