Plumbing Company Solves Speeding Fine Disputes

Competitive Plumbing Services is based in Birdwood, SA. Shane Kramer is the owner and a licensed Master Plumber & Gas Fitter who prides himself on over 30 years of experience in the plumbing industry.

As the business grew, Shane implemented Verizon Connect’s GPS tracking solution to eliminate vehicle theft, improve time-sheet accuracy and increase fleet visibility. With the help of Verizon Connect, Shane can now see his entire fleet on the live map whenever he wants.

Verizon Connect also lets Shane confidently dispatch the closest driver to any new job that comes in.

“If I get a job that needs doing urgently, I can see who’s closest and call them up and send them there.” - Shane Kramer, Owner, Competitive Plumbing Services.

Verizon Connect’s GPS tracking solution recently helped Shane allocate multiple fines to the employee who was responsible for the speeding events.

Initially the employee tried to deny that he was the driver responsible for the fines. However, Shane was able to use Verizon Connect’s Speeding Report to prove the employee was at fault. The journey replay feature also proved that he was the only employee driving the vehicle on the day the speeding incidents occurred.

“Seeing who was driving what van helped us give out speeding fines to the right people.” - Shane Kramer, Owner.

All in all, Competitive Plumbing Services have seen major benefits from Verizon Connect. From increased visibility and faster, more accurate dispatching from the live map, to time-sheets, security and even managing driver behaviour issues, Verizon Connect helps their business operate smoothly.