Michael Mc Donagh, Service Manager

FG Wilson Engineering Ltd

Improved Efficiency

FG Wilson (Engineering) Ltd. is a pioneer in the design and manufacture of diesel and gas generator sets. For over 40 years, FG Wilson has been a major global player and world leader in the provision of power generation solutions ensuring power is provided whenever and wherever it is needed.

The Challenges

FG Wilson required a fleet tracking system that would improve efficiency and reduce costs in their service department. They wanted the ability to deploy service engineers rapidly and give an exact ETA to their customers. It was crucial that they could access the system remotely as many of their calls are after-hours and emergency based.

The Benefits

Verizon Connect has enabled FG Wilson to greatly improve efficiency in their service department. They can now deploy their engineers effortlessly and reliably. Manual timesheets can now be checked against comprehensive reports. Not only have they experienced significant savings in overtime expenses, but communication costs are now minimal. Fuel bills have decreased due to improved management and more control over private mileage.

The Savings

“We have experienced significant savings in overtime costs since implementing the Reveal GPS Tracking System. Our timesheets are now 100% accurate - we will not pay a penny of unnecessary overtime ever again.”
- Michael Mc Donagh, Service Manager

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