Field service companies have to juggle communication between technicians in the field, customers on the phone and dispatchers behind a screen. Our fleet tracking software allows you to manage it all with one system and login.
Key benefits:
Visibility
Visibility is critical for field service companies. With our live map, you can easily view vehicle location and job status. You can quickly see which vehicle is closest to an emergency job and dispatch that job to the tech in the field on their mobile app. Better visibility also helps you provide better ETAs to your customers.
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Route replays
Live maps and route replays show you where your field service vehicles are and where they’ve been. Provide proof of service whenever you or your customers need it with field service management GPS tracking.
Driver behavior and unauthorized use
Coaching drivers is easier when you have data. Receive alerts and view dashboards on driver behaviors, like speeding or hard braking, so you can offer better coaching. Use route replay to see what route a driver took, and use geofences to know when a vehicle enters or exits certain geographic locations.
Vehicle maintenance
To help prevent major breakdowns and plan for vehicle downtime, our system allows you to set service reminders by vehicle. Send alerts to mechanics when vehicles are due for routine maintenance. If a vehicle does break down, drivers can use roadside assistance to get them back on the road quickly.
Why Verizon Connect
As a leader, we offer a comprehensive implementation, installation and training experience once you become a customer. Plus, your software runs on the reliableVerizon network.
Reroute electricians easily. See your whole crew on a live map in near real time.
Get notified when an HVAC vehicle needs service. Set up preventive maintenance schedules and receive alerts when your HVAC vehicles need service.
Track your vehicles after hours. When a pest control technician brings a vehicle home, our software can help show you when there's been unauthorized use.
Make job management easy for your plumbing business. Our software provides reports, dashboards and data that can help you make cost-saving business decisions.
Up-to-date ETAs help keep customers happy. Recognize when late arrivals might occur and update your customers.
Easily monitor your stationary assets. Our fleet tracking devices help you see the location and movement of your valuable assets.
Customer spotlight
Their fleet management system has definitely helped us manage our fleet better, manage our assets better, make sure that we’re making wise business decision...
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