ServMan

The Verizon Connect integration with ServMan provides a complete view of the field by integrating fleet-related data to help improve decision making, improve costs and increase overall productivity.

Category:
Field service management
Solution type:
Integration
Required software:
Verizon Connect Reveal
Supported region:
United States
Language:
English
By:
ServMan
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Overview

The Verizon Connect Reveal integration with ServMan provides everyone from dispatchers to executives with a more complete view of the field. This helps to improve decision-making, reduce costs and increase daily productivity. Additionally, work orders from ServMan populate in the Reveal work order features.

Benefits
  • Help shorten response times by easily locating and dispatching the closest technician to a job.
  • Help reduce disruptions to your technicians by minimizing check-ins.
  • View work order status updates on the Live Map to help dispatchers be in-the-know.
  • Get an enhanced picture of the time spent on-site with a quick dashboard and reports that compare work order status information with GPS data
Features
  • Optimize dispatching by leveraging the Find Nearest technicians to jobs and work order information side-by-side.
  • Customize work order icons to show job information on the Reveal Live Map.
  • Gain deeper insights with the Reveal integrated reporting suite that compares technician work order information with vehicle GPS data.
Partner:

ServMan Enterprise Software is designed specifically for the service industry. It can be tailored to fit a business’s requirements through user configurable screens, processes and reports.

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