Data-Basics

The integration between Verizon Connect and Data-Basics allows mutual customers to benefit from less manual entries across solutions. You can also see work order information in Reveal to optimize dispatching and get deeper fleet insights.

Category:
Field service management
Solution type:
Integration
Required software:
Verizon Connect Reveal
Supported region:
United States
Language:
English
By:
Data-Basics
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Overview

The Verizon Connect Reveal integration with Data-Basics provides everyone from dispatchers to executives with a more complete view of the field. This helps to improve decision-making, reduce costs and increase daily productivity. The integration enables Data-Basics technician information and assignments to synchronize with Verizon Connect Reveal to promote reduction in manual data entries across solutions. Additionally, work orders from Data-Basics populates in the Reveal work order features.

Benefits
  • Help shorten response times by easily locating and dispatching the closest technician to a job.
  • Streamline scheduling by keeping updated technician information across backend solutions.
  • Help reduce disruptions to your technicians by minimizing check- ins.
  • View work order status updates on the Live Map to help dispatchers be in-the-know.
  • Get an enhanced picture of the time spent on-site with a quick dashboard and reports that compare work order status information with GPS data.
Features
  • Optimize dispatching by leveraging the Find Nearest technicians to jobs and work order information side-by-side.
  • Customize work order icons to show job information on the Reveal Live Map.
  • Gain deeper insights with the Reveal integrated reporting suite that compares technician work order information with vehicle GPS data.
  • Update driver records between solutions and assign technicians to vehicles.
Partner:

Data-Basics provides field service software, work order software dispatching, and service management software solutions. They help to automate field service, accounting, service dispatching and more, for service contractors (like HVAC), facilities maintenance, and similar industries. With over forty years of experience with service, construction and maintenance management software, Data-Basics has helped construction, service and facilities maintenance firms streamline and succeed.

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