The Field Service Dispatch Mobile App can still be used, to perform certain functions, when you are in a location with poor cellular coverage. The app will notify you with this message when offline mode is being used:
What you can do in offline mode
View job details
In offline mode, you can access the Job details section for jobs that were already dispatched and received when online. If a job is assigned to you when you are offline, you will not be notified about it until you are back online.
Update job status
You can update your job status using the tabs below. Changes will be saved and updated when you are back online.
Add photos, notes and signatures
You can add photos, notes and signatures in offline mode. These will be stored and will sync when the connection is restored.